Shipping policy

 International Shipping: We currently sell products in the United States. We don't offer worldwide shipping.

Shipping costs and Times

Delivery time: Processing time + Transit time

Processing Time: We process all orders within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed.

Order Cut-Off Time: 03:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)

Shipping Carrier & Methods: We use USPS as our shipping carrier. The available shipping methods include:
  • First Class Mail
  • Ground Advantage
  • Priority Mail
  • Priority Mail Express

Please note that a 15% handling fee applies to all orders. Some shipping methods may not be available in certain states due to USPS service limitations.

Shipping Charges & Transit Time: Shipping charges and estimated transit times vary based on the carrier and selected shipping method. Rates will be calculated at checkout.

Order Acceptance & Pricing: All pricing on our website is in USD. Please note that sometimes orders cannot be processed for various reasons. We reserve the right to refuse or cancel an order at any time, including:

  • Incomplete or incorrect information
  • Suspicions of fraud

In this case, we will cancel the order from our end and refund you. The refund is processed within 10 business days, and the customer sees the funds back in their account within that time.

Order Tracking: Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through USPS.

Contact Info

Address: ATTN: RMA DEPARTMENT GetWetStore 3592 Rosemead Blvd., Suite 515 Rosemead, CA 91770

Phone: +1 626-721-2759

Email: prescriptionmaskusa@gmail.com

Support: Monday to Friday: 08:00 AM - 05:00 PM PST (GMT-08:00)